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Proof of Purchase

In the proof of purchase page, you will need the details on the receipt. 

  1. Indicate if the customer has shown you the original receipt. If not, you will need to speak to your store manager. 
  2. Enter the receipt number. 
  3. Enter the purchase price of the product. 
  4. Enter the purchase date. 
  5. Indicate if the customer has proof of longer vendor warranty or the customer purchased an extended warranty which is for limited use. Please note that this is monitored closely and incorrect overrides will be charged back to the store. 
  6. Click the 'Next' button.

 

 

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