Troubleshooting
- Load announcements and tips to be seen in-store
- Show points on how to resolve common user issues
- Know which troubleshooting information works and which doesn't
Validation
- Product information is checked against purchase date and price to confirm warranty status
- Capture the correct serial number information by adding validations
Data Capture
- Track, monitor, review and report on all returns and repair data
- Extract raw data via the vendor profile
Warranty Details
- Add/upload your warranty information to ensure the correct outcome is provided to the user
- Send your products for repair to your authorised service centres
Authorised Repairers
- Send your products for repair to your authorised service centres
Compliance
- Monitor your turnaround times
- Improve customer service outcomes and minimise shrinkages
Make the most out of Solvup now, we make getting started easy. We have sent you a link via the Welcome Email that we sent you so you can provide us with your information by clicking on the button below and we'll get you set up as a Solvup vendor.
To know more about what information you'll need to provide click here.